We like working for ourselves, because we can give customers the respect they deserve.
Honesty is important in the air conditioning industry. David and I share all the facts and explain everything thoroughly to our customers, so they can make their own, informed decision. A well-educated customer who is involved in the process is a happier customer.
Unfortunately, mistakes occasionally happen. However, since we work as a sole proprietor, if we make a mistake, David and I each have the authority to make it right. The customer should never have to pay for an air conditioning techs mistake.