We charge a diagnosis fee so we can afford to take our time properly diagnosing the scope of the repairs needed. We individually assess repairs so the resulting work order is custom to you suit your needs. Our diagnosis process, increases the accuracy of our repair work and reduces stress on the customer.
Our diagnosis fee for repairs includes:
- Travel time to and from the job site with our equipment
- Our expertise and the full amount of time it takes to prepare the custom diagnosis (range from 5 min to 1 hour)
- A custom quote prepared exclusively for you
- The opportunity to answer any questions you may have
- We prioritize customers who have urgent AC and heating needs. Once the estimate is prepared, we’ll offer a range of dates to schedule the work for completion.
*Please note, we do not charge a fee to estimate new installations. To schedule an estimate for a new installation please contact us.